Customer & Lead Management Built for Indian Teams

CRM Software Development Company in India

WebCrafts Technology builds CRM software for Indian businesses that need to manage leads, customer relationships, staff workflows, and sales pipelines. Our CRM systems replace scattered WhatsApp groups, Excel trackers, and manual follow-ups with a single organized platform that your entire team can use.

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CRM Modules We Build

Lead Management: capture leads from website, ads, WhatsApp, and manual entry. Pipeline Management: visual sales pipeline with drag-drop stages. Customer Database: complete customer profiles with interaction history. Follow-up System: automated reminders, task assignments, and escalations. Staff Management: attendance tracking, task allocation, performance metrics. Reports: lead source analysis, conversion rates, team performance, revenue forecasts.

Industries That Use Our CRM

Real estate companies managing property inquiries and site visits. Educational institutions tracking student admissions and fee collection. Healthcare clinics managing patient appointments and follow-ups. Service agencies tracking project deliverables and client communication. Manufacturing units managing dealer networks and order follow-ups.

What's Included

Lead capture from multiple sources
Visual sales pipeline
Automated follow-up reminders
Staff attendance & task management
WhatsApp integration
Email notification system
Custom reports & analytics
Mobile-responsive interface
Role-based access
API integrations

Technologies We Use

AngularReactNode.jsPHP/LaravelMySQLREST APIWhatsApp API

Frequently Asked Questions

What is the cost of custom CRM software?↓
Can the CRM capture leads from my website?↓
Is the CRM accessible on mobile?↓

Ready to Get Started?

Tell us about your project and get a free consultation within 2 hours.

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